Customer Help

After you have paid for the product, you will be presented, within a couple of seconds, another page from where you can download the product you have bought.

Yes, changes can be done. Additional fees apply for each word change made. Each addition, deletion or modification is separately counted, and, every revision is counted. Each word change costs $0.9 cents. For all change requests, an upfront fee of $100 will be charged before any work commences. On completion, this fee will be deducted from total fee charged.

To initiate a change request, send us a message with the product number and/or order number, via the chat (accessible at bottom right of this page).

Use this link to create an account.

As per law we are required to charge 10% GST (Goods and Services Tax) for all purchases made in Australia. 

If you are unsatisfied for any reason, you have 14 days to get in touch with us. We will work with you to provide a replacement blog article or process a refund.

We use modern tools to check for plagiarism to make sure our product content is original. However, no tool can fully guarantee this. If you find and can prove that the product content you bought is not original, within 14 days of purchase, we will refund you in full.

Please send us a message with your order number via our chat support at bottom right of this page and we shall respond back with a link to download from.

Customer support is accessible via the chat at bottom right corner of this page. Customer support is online Mon-Fri 9am-5pm AEST. Outside of this, please leave a message with your email.